MSA
Service process. Digitalised.

MSA, the fitting software designed specifically for the kitchen retail business

Optimize your fitting planning and order management with MSA, the central fitting software for the kitchen and furniture retail business. Our solution connects retailers with service fitters and digitizes the entire process—from measurements to the final inspection report.

Put an end to the paper clutter:
The benefits of our fitting software

Our fitting software replaces paper-based systems with digital efficiency. The biggest benefit for you: no chaos, no tedious chasing after information, and enormous time savings. Take advantage of an end-to-end process that makes the work of your fitting planners and service fitters noticeably easier.

Simple import of order data

Our fitting software features interfaces with popular planning tools (e.g., Cyncly, eopus) and inventory management systems such as Workx. With a single click, your assembly planner can import all relevant data and begin fitting planning without any manual data entry errors.

Intuitive operation

The app and desktop version of the fitting software is intuitive and simple to operate even without a lot of experience using computers.

Clear documentation

Save time and energy: fewer queries, full and legible documentation, direct allocation of complaints to order items - all without paper and with less time spent.

Well-arranged scheduling

Maintain full control over all installation schedules, whether for your in-house kitchen installers or external teams. Our fitting software provides you with a centralized overview of all jobs and their progress to ensure optimal utilization.

Customer feedback and complaints in real time

Instead of using inconvenient paper forms, customer feedback and complaints can be entered in the app directly on site and are sent to the kitchen retailer in real time. There is no simpler, faster way.

Real-time customer feedback and remedials

Instead of waiting for paper forms, complaints are recorded directly on-site in the app, including photos. This means you have all the information at your fingertips immediately, which significantly speeds up processing and boosts customer satisfaction.

WOULD YOU LIKE TO OPTIMIZE YOUR FITTING PROCESSES?

Contact us now for an individual consultation.

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SIMPLE ORDER MANAGEMENT AND SMOOTH FITTING PROCESSES

Simply click on a button to import all information about the order from the planning systems Carat, winner and KPS or WORKX. No time-consuming input of data required.
Checklists for kitchen fitting or service orders can be adapted to fitters or specific orders and assigned accordingly, depending on the retailer’s requirements.
Fitting and service orders can be easily and conveniently assigned to the desired technicians using drag-and-drop. All appointments can be coordinated quickly and clearly.

Digital fitting planning instead of a wall calendar

Who is our fitter scheduling software the right solution for?

Our fitting software is the ideal solution for kitchen showrooms, furniture stores, and any fitting company looking to professionalize its fitting services. It’s perfect for you if:

  • want to coordinate their own, in-house fitters and optimize their workload.
  • work with external fitters or subcontractors and want to monitor their quality using customized checklists.
  • must efficiently manage a mix of internal and external fitting teams.
  • access to a large network of qualified kitchen fitters via www.montas.de.
Overview of all orders
with status
Customisable checklists
Checklists can be adapted to fitters or orders based on your specifications.
Simple app for the fitter
All order information is available in the app.
Simple, intuitive operation
Convenient scheduling of fitting work
Orders can simply be assigned to your fitters and you can see all appointments at a glance.
Cross-regional fittings
External partners can be integrated to accept orders outside of your service area.

An overview of all features of the MSA fitting software

Centralized order and schedule management

Manage all installation-related data—such as customer information, products, drawings, and photos—digitally in one place. This makes fitting planning a breeze.

Clear Scheduling

Get a clear overview of all installation dates for your own kitchen installers as well as for subcontractors.

Digital tools for service fitters

Your fitting team has all order information and digital fitting instructions right at their fingertips on their mobile devices, even without an internet connection.

Direct communication via chat

The built-in chat feature enables quick and easy communication between the fitting planner in the office and the fitter on site.

Comprehensive, real-time documentation

Create digital acceptance reports that the customer can sign directly on the tablet. Photos and videos can be easily added for thorough documentation.

Efficient remedial management

Customer feedback and remedials are immediately recorded digitally in the app and are available to the retailer in real time, allowing for immediate processing.

Custom checklists and surveys

Create your own checklists and satisfaction surveys to ensure your quality standards are met during every kitchen fitting.

Flexible and easy to use

The fittingsoftware is intuitive to use and can be used internationally thanks to its multilingual support (German, English, French, Danish, Dutch, Spanish).

Seamless system integration

Connect the MSA software directly to our ERP management system and kitchen planning tools. The automatic data flow eliminates duplicate data entry and ensures a fully digital process from planning through to final documentation.

GREATER EFFICIENCY = COST + TIME SAVED

Time saved during documentation and management of fitting processes, both by the retailer and by the fitters. Quicker response to complaints, preventing delays. And, in the end, satisfied customers who will gladly return and recommend you to others.

20 %
Time saved

MSA: The central fitting software for designers and fitters

Our fitting software consists of two perfectly coordinated components: the web application for the retailer in the office and the mobile app for the fitter on site. As the fitting planner, you manage all orders and control which information is made available to the fitter. The fitter uses the app to process, document and create the report.
A particular advantage is the deep connection to systems such as Workx. Certificates and images are automatically transferred back and can be used there directly for remedial processing. This creates a seamless flow of information and saves valuable time.

For retailers: Seamless fitting processes

With the MSA fitting software, you can not only find qualified kitchen fitters but also manage the entire kitchen fitting service. Manage all appointments centrally and send digital order information for kitchen installation with a single click. No paperwork, no missing information: Transfer data directly from our ERP system and receive real-time reports—straight from your service technician’s app.
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MSA for fitters: Orders without paperwork and additional effort

Simply linked to kitchen and furniture retailers: Get orders without huge effort and focus on fitting work, not paperwork. The MSA app provides a summary of all important information for an order: From the floor plan, different perspectives of the room and assembly manuals to all necessary forms, which can also be filled in digitally and submitted immediately. Your fitting software, simply digital.

From analysis to live operation:
Our Services for Your Kitchen Showroom

Together, we’ll analyze your service and fitting processes. This will help us determine how you can best digitize your workflows using Mobile Service Order Processing (MSA) to save valuable time and increase your efficiency.
We'll handle the entire initial setup of the MSA software for your kitchen studio. The application will be configured specifically to meet your needs so that your fitters can get started digitally right away.
To ensure a smooth flow of data, we connect MSA to your existing planning systems, such as Carat, Eopus, Workx, Winner Design, Winner Flex, Winner Biz, and Insitu. This saves you from having to enter data twice and helps prevent errors.
In a concise training session, we’ll prepare your team to use the MSA. We’ll ensure that your employees can take full advantage of digital order processing right from the start.
Even after implementation, we're always here for you. Our support team is ready to assist you with any questions or concerns you may have about the MSA—quickly, reliably, and with real-world experience.

THE RIGHT PRICE MODEL FOR ANY KITCHEN / FURNITURE SHOWROOM

MSA basic package
42.– € per month
Flat rate model – process an unlimited number of orders. Basic package with four users.
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Additional users
15.– € per month/per user
Cost for every additional user added to the basic package.
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Single order
5.– € per order
Cost for single orders without flat rate.
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ALL YOU NEED FOR SET-UP IS AN INTERNET CONNECTION

You can use the Mobile Service App on almost any internet-capable device: Laptop, tablet or mobile phone. Simply take your usual devices and download the app from the Apple App Store or Google Play.

A closer look: Digital planning and seamless integration

The digital planning view: Keep track of your assignments visually

Forget about cluttered calendars and Excel spreadsheets. With the digital planning board in our fitting software, you can see the availability of all your teams at a glance. Easily schedule kitchen fitting assignments using drag-and-drop and respond flexibly to last-minute changes. This ensures optimal utilization and keeps you in full control at all times.

Seamless integration into your system landscape

The MSA fitter scheduling software is not a standalone solution; rather, it integrates seamlessly into your existing processes. Through standardized interfaces with leading scheduling systems (CARAT, eopus, Winner, Cyncly, and Insitu) and inventory management systems (e.g., Workx), we guarantee a smooth flow of data. Once data is entered, it is immediately available throughout the entire process—from planning to final billing.

Questions and answers about the MSA fitting software

There are various standalone solutions, but MSA installation software is more than just an app. It is a complete ecosystem designed specifically to meet the needs of the kitchen and furniture retail business. While other tools often cover only a specific area, MSA offers an end-to-end solution—from order acceptance to office-based fitting planning software to a mobile app for service fitters on site—including digital reports and direct communication.

Our fitting software takes care of the most time-consuming tasks for you. Instead of countless phone calls and emails, you can schedule your fitting teams using drag-and-drop on a digital planning board. Job data is automatically imported from your design system, which prevents manual errors. You have a live overview of the status of all fittings at all times and receive completed reports and remedials digitally in real time. The result: less administrative work, more time for your customers.

The benefits are numerous and directly measurable:
  • Efficiency & cost savings: Faster planning, optimized routes, and less administrative work save you money.
  • Process reliability & quality: Digital checklists and comprehensive photo documentation ensure a consistently high standard for every kitchen fitting.
  • Less errors: By avoiding media breaks and manual data transfer, the error rate is significantly reduced.
  • Higher customer satisfaction: Faster response times to remedials and transparent processes lead to more satisfied customers.

Yes. A unique advantage of MSA is its direct connection to our network, www.montas.de. This gives you access, as needed, to a large network of qualified, external fitting companies, allowing you to flexibly handle peaks in order volume.

Yes, absolutely. The MSA fitting software is designed to manage both external contractors and your in-house kitchen fitters. You can schedule your internal teams just as easily, send them digital work orders with all the necessary information, and receive their installation reports and time logs. The software serves as a central platform for your entire fitting team.

MSA INTERFACES WITH THE LARGEST PLANNING TOOLS AND MERCHANDISE MANAGEMENT SYSTEMS

YOUR TOOL IS MISSING?

info@rmtsoft.de

Constant further development and innovation

We constantly improve our products in close collaboration with retailers and manufacturers and are always developing new, helpful innovations.If you are missing features that could simplify your life, please do not hesitate to let us know! To keep you up to date, we have provided a roadmap of our next developments.

View roadmap

THE PERFECT COMBINATION: OUR OTHER SOFTWARE SOLUTIONS FOR YOUR SUCCESS

MSA – our Mobile Service App makes your fitting processes more efficient. Connect the app with our planning review software ATAK and/or our merchandise management system WORKX for even more efficiency.

WORKX
Merchandise management. Specialised.

A modern and intuitive merchandise management solution, specially designed for the kitchen and furniture trade. All information on your orders in one place - accessible from anywhere

Advantages:
  • Customised process settings
  • Future-proof Cloud solution
  • Connection to many planning software solutions
Learn more
STORAGE
Warehouse management. Efficient.

Storage – The efficient warehouse software for optimized management. Manage warehouse locations, items, and orders effortlessly in one place. Simple, intuitive, and always accessible.

Advantages:
  • Modern connection via API interface
  • Custom warehouse locations for efficient management
  • Transparent warehouse activities
Learn more